The Big Picture |
- 2014 Porsche 911 Turbo
- Every Genre of Music. Graphed and Sampled
- 128 Years of Dow Components
- Delightful Customer Service: Maui Jim
- 10 Weekend Reads
- The Best Places to Fly This Summer
- Charlie Munger: HFT Is Evil
Posted: 05 May 2013 02:00 AM PDT Click to enlarge
Some details on the 2014 car:
More photos & videos after the jump
Source: Jalopnik |
Every Genre of Music. Graphed and Sampled Posted: 04 May 2013 03:00 PM PDT Crazy cool interactive graph of all musical genres, including samples for every example. Looks like it required a Herculean amount of labor. (note it worked better on IE/Safari than Firefox) click for interactive site Source: Furia via boingboing |
Posted: 04 May 2013 11:00 AM PDT Want to know what has been in the Dow Jones Industrials over the past century and change? Click thru for an interactive chart that shows the full history of the Grandpappy all of indexes. 128 years of the Dow — what’s in and what’s out Hat tip Tal Yellin |
Delightful Customer Service: Maui Jim Posted: 04 May 2013 08:30 AM PDT I waste a lot of time energy kvetching about bad bankers, dumb companies, rude people, foolish airlines, and most especially — terrible customer service. For a change, let me praise a company who does something right: Maui Jim. I have had several opportunities to test their customer service, and they have gone over and above the call of duty. I have been delighted with their service. The first experience I had with them was when our Labradoodle puppy somehow got a hold of my Titanium frame Ka’anapali Sunglasses — he chewed up the lenses (but did not break them). The glasses were unusable. Maui Jim allows repairs at a fraction of the replacement cost, so I sent them in with a check. When they returned, replacement lens installed, good as new, included in the package was a note — and a Milkbone dog treat — along with the winking suggestion that the Milkbone might prevent future eyewear mishaps. Smart. That was over 4 years ago. Somehow, I keep find myself buying more Maui Jim products. Just last week, I put down my current favorite sunglasses — a pair of blue Honolua Bay shades — on my night table oin order to close an open bedroom window. The wind was picking up, billowing the sheer curtains. After I finished cranking the window closed, I turned to walk out of the room and — CRRUNNNCCHH — the curtains must have knocked the glasses to the carpet, and unknowingly, I stepped full on them, shattering both lenses into many pieces. I had only mailed them back to the repair department a week ago today (Saturday), so you can imagine my surprise getting this email yesterday:
Now that’s how you do customer service! If only more companies who interact with the public and consumers handled their customers that way. From a a business perspective, what they are doing worked on me — I am a customer for life. |
Posted: 04 May 2013 04:00 AM PDT Good Saturday morning! Here are some of the longer-form journalism that I have saved for your weekend reading pleasure.
What is up on this glorious weekend?
Job Growth Better Than You Think |
The Best Places to Fly This Summer Posted: 04 May 2013 03:00 AM PDT |
Posted: 04 May 2013 02:00 AM PDT
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